聊天群帮人修电脑

Find the fault in the chat

You are the go-to fixer in a PC help group. The person asking for help struggles to describe the problem; other members add their own advice. Ask, inspect, then diagnose.

Ask the right questions

“It just broke” is only the beginning. Find out what happened beforehand and reconstruct the situation from omissions and contradictions.

Give remote instructions

Tell them what to try, then use their feedback to test your diagnosis. How you phrase an instruction matters as much as the diagnosis itself.

Inspect pixel-photo clues

Request photos of connections, coolers and screens. A small visual detail can reveal what the chat has missed.

Keep your cool. Keep the hardware alive.

Watch both your rising frustration and the hardware-survival meter. Your next instruction can lead to a successful repair or a digital disaster.

Learn from each repair

Review the fault explanation after a successful diagnosis, build reputation and add cases to your repair codex.

A note from the developer

We wanted to recreate a familiar, blood-pressure-raising scene: someone in the group cries for help. You ask what they changed, and they say, ‘Nothing at all.’

Helping someone fix a computer from the other side of a screen means more than diagnosing a fault. You have to work out what they said, what they left out, and what ‘That probably doesn't matter’ is hiding.

We hope to capture both the satisfaction of finding a clue and the absurd moments of a group chat. Careful troubleshooting can feel rewarding; an outrageous request can still make you laugh.

This time, hold off on the diagnosis. Ask what they actually changed.

Open on TapTap.